Privacy Policy
Privacy Policy
Effective Date: February 4, 2025
At The Grief Gift Co. ("we", "our", or "us"), we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and make purchases on our platform. This policy applies to all users of our website located in Canada.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
- Personal Identification Information: This includes your name, email address, phone number, billing and shipping address, and payment information.
- Order Information: Details related to the products you purchase, your order history, and preferences.
- Website Usage Data: This includes your IP address, browser type, device information, pages visited, and other browsing behaviours to improve our website and service.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill orders, including billing, shipping, and communication about your orders.
- To improve and personalize your shopping experience.
- To send you updates about your order or changes to our services.
- To respond to customer service inquiries and provide support.
- To send marketing materials and promotional offers if you have opted in to receive them (you can unsubscribe at any time).
- To comply with legal obligations and protect our rights.
3. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard encryption technologies (such as SSL/TLS) to protect your personal information during transmission. Access to your personal information is restricted to authorized personnel only. Despite our best efforts, no method of electronic transmission or storage is completely secure, but we are committed to taking all reasonable measures to protect your information.
4. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your personal information with third-party service providers who assist in the operation of our website, processing payments, fulfilling orders, and other necessary functions. These providers are contractually required to protect your information and use it only for the purpose of providing services to us.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device to collect information such as your preferences and usage patterns. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.
6. Your Rights and Choices
As a resident of Canada, you have the following rights regarding your personal information:
- Access and Corrections: You have the right to access and request correction of your personal information.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.
- Withdrawal of Consent: You can withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
7. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post the revised policy on our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
The Grief Gift Co.
thehappygriever@gmail.com